Frequently asked questions

  • What is the cost benefit of using a tool like WorX?

    • WorX clients typically save 2–4 hours per day searching for information. Four hours saved per day × 5 days × 52 weeks equals 1,040 hours saved annually.

    • An employee costing about $40/hr with benefits would thus save around $41,600 per yearworxsolution.com.

  • What is the benefit of a workflow management tool?worxsolution.com

    • Bridges gaps between multiple systems and paper-based processes where manual entry and errors can occur.

    • Streamlines tasks (e.g., pending, in‑progress, completed) so you know in real time where things are, making people more productive.

    • Provides team members with reminders and alerts for tasks assigned to them in real time.

  • What is the benefit of a Project Management tool?worxsolution.com

    • Keeps all project details in one place, saving time and ensuring everyone references correct information.

    • Allows you to view scheduling to better communicate with internal and external groups about what is happening in real time.

    • Enables you to track actual cost against a budget—staying on budget helps meet customer expectations.

  • What is the benefit of an Operations tool?worxsolution.com

    • Sends notifications from a real-time quality-control tool, alerting key team members when things aren’t going as planned.

    • Ensures that processes are followed as designed, keeping the team accountable.

    • Provides a clean audit trail, which is useful if a client needs to know what happened and when.

  • What is the benefit of a Dashboard and Reporting tool?worxsolution.com

    • Helps identify areas of operational success and weakness quickly via a visual interface.

    • Lets you see in real time how things are progressing, which highlights bottlenecks that add cost.

    • Collects and displays data you’ve always wanted but couldn’t get in a timely manner, enabling faster decisions that can increase revenue or reduce cost.

  • What is the benefit of an Inventory tool?worxsolution.com

    • Real‑time tracking allows you to lower inventory levels and save money.

    • Links shipments back to production lots, saving time when issues arise or when reporting what was shipped.

    • Gives field teams visibility into what’s available so they can plan activities based on actual inventory, making better use of team members’ time.

  • What is the benefit of a Customer Relationship Management (CRM) tool?worxsolution.com

    • Provides a framework for conducting follow‑ups and documenting conversations; on average it can take up to 11 touches to win an account, and over 70 % of salespeople don’t follow up effectively.

    • Keeps other teams downstream from sales informed about the pipeline, increasing the likelihood that operations is ready to meet demand.

    • Offers dashboards to help management and sales discuss opportunities and challenges, ensuring everyone understands what’s going on